ICS03.060 CCSA11 团体标准 T/CBA209—2021 多智能终端互动的服务渠道模式指南 Guidanceforthemodeofservicechannelbyusingmultipleintelligentterminals 2021-06-08发布 2021-06-08实施 中国银行业协会发布 全国团体标准信息平台 T/CBA209—2021 I目  次 前  言.............................................................................................................................................................III 引  言...............................................................................................................................................................IV 1范围...................................................................................................................................................................1 2规范性引用文件...............................................................................................................................................1 3术语、定义和缩略语.......................................................................................................................................1 4系统框架...........................................................................................................................................................3 5适合的银行产品服务(BPoS)...........................................................................................................................4 6特定业务过程...................................................................................................................................................4 6.1概述...........................................................................................................................................................4 6.2单专用客户端程序模式...........................................................................................................................4 6.2.1模式特征...........................................................................................................................................4 6.2.2典型交互...........................................................................................................................................4 6.3双专用客户端程序模式...........................................................................................................................5 6.3.1模式特征...........................................................................................................................................5 6.3.2典型基本交互...................................................................................................................................5 6.3.3典型安全交互...................................................................................................................................6 6.4自助可信交易链管理模式.......................................................................................................................6 6.4.1模式特征...........................................................................................................................................6 6.4.2典型交互...........................................................................................................................................6 6.5供应链协作模式.......................................................................................................................................7 6.5.1模式特征...........................................................................................................................................7 6.5.2典型交互...........................................................................................................................................7 附录A（资料性）单专用客户端程序模式示例..........................................................................................1 A.1以手机短信为非专用客户端...................................................................................................................1 A.2以手机微信为非专用客户端...................................................................................................................2 附录B（资料性）双专用客户端程序模式示例..........................................................................................1 B.1典型基